Alert

Notice: For enhanced security in Online Banking, member numbers may no longer be used as Log-in IDs. If you are still using your member number as your Log-in ID, you will be required to change it by October, 24th (extended). You can change your Log-in ID by selecting 'Account Management' in Online Banking. Learn More

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Notice to Members Who Use Bank of the West ATMs
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Notice to Members Who Use Bank of the West ATMs
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Change in Online Banking Login

Effective October 24th (extended)

For enhanced security in Online Banking, member numbers may no longer be used as Login IDs. If you are using your member number as your Login ID you will be required to change it by September 25th. You can change your Login ID by selecting ‘Account Management’ in Online Banking.

You do not need to wait until October 24th; you can change your login ID now by following these simple steps:

  1. Login through the Online Banking Login Page or the Meriwest Homepage.
  2. Click on ‘Account Management’ in the column on the left
  3. Click on ’Change Login ID’ in the Services Menu
  4. Enter your new Login ID and click ‘Update’
  5. Complete the Identity Verification steps via the confirmation code sent by text, phone or by answering a series of identity questions.  

If you forget your Login ID, or simply want to reset it through the Online Banking Login Page, you can click on the “Forgot/Reset Login ID” link located in the Online Banking Login box, or on the Meriwest Homepage. You will then need to follow the Identity Verification steps (#5 above).

Mobile App users will need to change their Login IDs through Online Banking. You cannot reset your Login ID within the Meriwest Mobile App. After changing your Login ID be sure to delete the old Login ID from your Mobile App and use your new Login ID to access your account.

Please note: Members can only delay updating their Login ID once after October 24th. After that, the change will be required to successfully login.